Workers Lose 7 Hours Weekly Supervising AI Tools Study Finds
The Common Question
How much time are employees spending babysitting AI instead of doing real work?
The Lesson in This Case
Workers who deployed AI tools spent roughly seven hours per week – nearly a full workday – watching over AI systems rather than doing higher-value work, according to new research covered this week. That supervision burden, often called "botsitting," suggests AI rollouts that skip change management and workflow redesign simply shift labor rather than reduce it. Before approving the next AI deployment budget, senior leaders should demand evidence that the implementation plan eliminates the oversight tax, not just the task it was meant to automate.
Originally reported by HR Dive. Read the full story here.