Westpac Cut Data Migration From 6 Weeks To Hours Using AI Agents

Westpac Cut Data Migration From 6 Weeks To Hours Using AI Agents

The Common Question

How much time can AI agents save on data migration projects?

The Lesson in This Case

Six to seven people spending six weeks on a single data migration set became a result agents delivered by working backward from the outcome rather than following the human process step by step. Westpac's experience shows that the productivity gains came not from automating existing workflows but from reframing the assignment entirely – giving agents a destination and letting them determine the route. Senior leaders budgeting for AI should stop measuring success by hours of training delivered or tools deployed and start asking whether their teams have genuine permission to redesign the work itself.

Originally reported by Forrester Research Blogs. Read the full story here.