McKinsey Finds Only 37% Of Firms Link AI To Operating Profit Gains

The Common Question

Why isn't AI investment showing up in our company profits yet?

The Lesson in This Case

Only 37% of organizations reported that AI contributed to operating profits – a figure essentially flat from the prior year – even as eight in ten employees said the tools made them personally more productive. The gap exists because most companies dropped AI into existing workflows and measured success by usage rather than by changes to operating costs, output, or revenue. Senior leaders should treat that 37% as their benchmark and ask one question before approving the next AI budget cycle: which specific business processes will we redesign end to end, and how will we know when the economics have actually shifted?

Originally reported by Tekedia. Read the full story here.