Glean Finds 69% Of AI Users Ship Work They Cannot Defend

The Common Question

How many employees are submitting AI work they haven't reviewed or checked?

The Lesson in This Case

Heavy AI users spend nearly one full workday each week managing AI outputs – and 69% admit to shipping work they haven't reviewed and couldn't defend. The culprit isn't the technology itself but the absence of standards: companies chasing maximum AI usage with no clear definition of quality are producing error-ridden work while burning out the employees responsible for it. Senior leaders watching their AI budgets should treat that 73% higher attrition risk among heavy botsitters as a cost-of-deployment line item – one that only moves when governance and judgment replace volume as the primary metric of AI success.

Originally reported by HR Dive. Read the full story here.