EY Saved 120,000 Hours Annually Using Custom Power Platform SAP Agents

The Common Question

What productivity gains can be realized from deploying Microsoft Copilot?

The Lesson in This Case

EY's finance automation – not standard Copilot licenses – cut general-ledger lead times by 95% and saved 120,000 hours annually by connecting Power Platform directly to SAP, while its tax document models reduced manual data ingestion by up to 90%. Those results required custom workflow engineering, trained AI models, and governed integrations that sit well outside any standard seat purchase. Senior leaders pricing an enterprise AI deployment need to budget the operating model – process redesign, integration work, agent governance, and change management – before they quote a per-seat cost to the board.

Originally reported by UC Today. Read the full story here.