How fast are financial services firms actually adopting generative AI?

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Accepted Answer

Generative AI adoption in financial services jumped from 31% to 80% in a single year, according to Broadridge's 2026 Digital Transformation study. That acceleration signals that the window for orderly, deliberate AI integration is closing fast – firms that are still in pilot mode are no longer early; they are behind. For CFOs and CIOs allocating AI budgets, the priority now is building the operational infrastructure to run AI at scale, not debating whether to start.

Broadridge Study Finds Generative AI Use In Finance Surged To 80%

Gartner Survey Finds Finance Leaders Cluster AI In Low-return Tasks

KPMG Urges Insurers To Tie AI Pilots To Measurable Business Outcomes

Dvara KGFS Cuts Collections Headcount By Half Using Conversational Bots

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