BCS Finds 70 Percent Of Digital Transformations Fail To Meet AI Goals

The Common Question

Why isn't AI making our company more productive?

The Lesson in This Case

Roughly 70 percent of digital transformation initiatives fail to meet their objectives, and three-fifths of those failures trace back to cultural and skills gaps – not the technology itself. Enterprises capturing real productivity gains from AI are the ones that redesign workflows and operating models around new capabilities, not the ones that drop tools into existing processes and wait. Before approving the next AI budget line, senior leaders need baseline measurements in place and a clear answer to what workflow is actually changing – because without both, Solow's productivity paradox is the most likely outcome.

Originally reported by BCS, The Chartered Institute for IT. Read the full story here.