BCG Finds GenAI And AI Agents Deliver 13.8 Percent Measured ROI In 2026

The Common Question

What actual ROI are companies getting from AI agents right now?

The Lesson in This Case

Measured GenAI and AI-agent deployments are returning 13.8 percent ROI on average – up from 11.2 percent just months earlier – with high-maturity organizations pulling nearly double that at 19 percent compared to the 8–9 percent logged by less-prepared peers. The spread is not accidental: organizations that invest four times more in data foundations, governance, and redesigned workflows consistently outperform those that buy AI tools and drop them onto existing processes. For any senior leader scrutinizing an AI budget right now, the evidence points to one decision – fund the data infrastructure and process redesign first, because the technology alone does not produce the return.

Originally reported by InfotechLead. Read the full story here.